BWCA Kudos to Big Agnes Boundary Waters Gear Forum

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Kudos to Big Agnes

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TechnoScout

10/21/2020 01:04PM

I busted my Copper Spur UL3 in the Sep BWCA trip. A rain-fly guy was ripped off.

Sent it to BA for repair.

They fixed it for free and are shipping it back at no charge!

Wow.

I love their tents. I have the UL3, UL2, and just purchased the UL1 HV.

I am a good customer and they are a good supplier!

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PabloKabo

10/21/2020 03:25PM

I've had similar experiences with our Flying Diamond 8 and some of their sleep pads. The folks at Big Agnes have been extremely helpful and have repaired each and every thing for free.
I love their products and really love their customer service!

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mschi772

10/25/2020 10:37AM

Had a Hinman pad of theirs start bubbling. They replaced it with their newer version no charge.

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butthead

10/25/2020 12:52PM

Lots of good things to say about BA and personnel. From supplying parts for a used tent to a 40% off to a one time purchase coupon for a long gear discussion with a manager.

butthead

"never underestimate the power of stupid people in large groups" George Carlin

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smoke11