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Boundary Waters Quetico Forum Gear Forum Broken Helinox leg |
Author
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02/16/2021 08:35AM
Replaced broken leg yes. On an REI Flex Lite. Fixed just like a shock corded tent pole, Clamp the shock cord, remove/untie shock cord from the anchor. Find same size tube (REI service desk was my source, matched tube size and gave it to me, free), trim to correct length, reassemble.
butthead
butthead
"never underestimate the power of stupid people in large groups" George Carlin
02/16/2021 06:29PM
I bent a leg on my Savanna chair last year. The leg broke when I tried to straighten it back out. I called Heliox to see about buying a replacement leg. They had me send the chair back to them for repair. No charge except for shipping it to them. Came back good as new. I was very happy with their customer service.
02/16/2021 08:54PM
I had two legs replaced on one of my Helinox chair under warranty about 4 years ago when Big Agnes was still their US partner. Although I sent in the chair for them to fix so they had the whole chair, the two new legs came back silver while all the other parts are blue. If it was me running the customer service dept. I would have just shipped out a new chair.
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