BWCA Having trouble with Recreation.gov permit website Boundary Waters Listening Point - General Discussion
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      Having trouble with Recreation.gov permit website     
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Jackfish
Moderator
  
03/28/2021 10:30PM  
I have been trying for the last couple of days to book a BW permit through Recreation.gov website. I'm logged in, I pick my EP and date, and within seconds after I start to purchase the permit, I get a pop-up that says that I timed out. Literally five seconds or less. I click the button to go back but the same pop-up comes back within seconds.

Anyone else having similar problems? I "think" I'm doing everything right - I've bought permits before - but this is so odd.
 
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03/28/2021 10:44PM  
Try a different web browser.
 
billconner
distinguished member(8598)distinguished memberdistinguished memberdistinguished memberdistinguished memberpower member
  
03/29/2021 05:44AM  
And maybe clear cookies?
 
03/29/2021 06:48AM  
I was on it last night. I had a timed out warning once - had to find my husband to discuss where to pick up permit- but otherwise I did not have any problems. Permit reserved and confirmed.
 
R1verrunner
distinguished member (109)distinguished memberdistinguished memberdistinguished member
  
03/29/2021 07:57AM  
I have had trouble with the same thing. Even had trouble paying. Wouldn't let me pay.

IMHO it is not a well designed site. Shouldn't be any harder then ordering anything else, but they seemed to have done a good job making it so.
 
03/29/2021 08:15AM  
No issues for me. I'd clear browsing history, re-boot computer and try again. If that doesn't work - try another browser.
 
Pilgrimpaddler
distinguished member (262)distinguished memberdistinguished memberdistinguished member
  
03/29/2021 12:15PM  
I reserved a permit on Friday (3/26) and it was quick and easy - no problems at all.
 
Jackfish
Moderator
  
03/29/2021 12:55PM  
Problem solved. Permit purchased. All good. Thanks for the feedback.

I ended up reserving it from my work computer and all was good. I actually did try clearing the cookies on my laptop at home, but it didn't change anything. Head scratcher, but the bottom line is it's done and all set.
 
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