Times are tough for many businesses and customer service often suffers when times are tough so I'd like to acknowledge two companies for their outstanding CS. I have a Eureka Timberline tent that needs new shock cord in the poles and for the tent itself. Called Eureka, a division of Johnson Outdoors, and a very nice lady set me up with shock cord and fasteners for FREE. Great!
Also had the locking mechanism for the palm side reel cover break on a LEWS casting reel. Emailed Lews with the part number and waited, expecting to be emailed back with a price and asking for payment. Received the entire palm side cover in the mail today for FREE. Again, great!
Shout out to both companies. These are the type companies I like to patronize.
Good to know. Johnson Outdoors headquarters is located in my hometown - Racine WI.
They are very generous with River Bend Nature Center in Racine with donations of equipment, replacement parts and discounted boats for the rental fleet. They are an outstanding corporate citizen. The family matriarch, Gene Johnson, who passed away several years ago was strong supporter of the nature center.
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