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mirth
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What are the parts, if I may ask? I suspect some things are stocked, and others are manufactured upon request. I ordered some new seats earlier this year and got them about a week later but the varnish drips on one end were still a little soft so I assumed they had been freshly made.
Protip - if you get their curved seats, get the trusses too. Their curved seats use a different bolt spacing than Ed's or Northwest Canoe uses.
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boonie
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I just heard from them today. They were backordered and will be shipped soon. The order was for seat drops and hardware.
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boonie
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Thanks, Mike. I've called and left messages, but no response. I'll try again next week.
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DownStrm
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I like to order from Essex because they are a sheltered workshop that employees the disabled to make quality items.
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campnfish
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I have in the past without issue, all pre covid though, great prices, hopefully you get what you need soon.
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boonie
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Thanks, that's the kind of stuff I had always heard. They haven't charged me or anything, but I'm hoping to get it soon so I can make the change and test before my trip next month.
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JATFOMike
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I placed a couple of orders with them last year and had no issues….very pleased overall with products and service.
Mike
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boonie
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Anyone order anything from Essex Industries? Ever have a problem?
I ordered some canoe parts on June 11, thinking I would have them by now. It's been hard to get any info on my order. I contacted them on July 1 and got a response they'd check on it. Since that time I have been unable to get a response. The website still just shows my order is "awaiting fulfillment".
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