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      Solo permit refund?     

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fishonfishoff
distinguished member(575)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/29/2020 11:15AM
I went on a solo trip a few weeks ago but had to pay Recreation. gov for 2 people on the permit, not a big deal. In the past, I've read that the solo permit people will get their $16 back if only one is on the permit and only one goes.
I asked the outfitter how to get the refund and he didn't know but he did verify only my name was on the permit and it was for 1 person.
After getting back home I sent an email to recreation.gov, but got no response.
I can live without the extra $16, but curious how other solo people handle their permit fees? Do you get a refund?
Thanks in advance,
FOFO
 
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06/29/2020 11:25AM
When I pick up my permit the Outfitter gives me a refund for being a solo and a refund when I show them my Senior Pass. Rec. gov then emails me a receipt that I got a refund.
 
fishonfishoff
distinguished member(575)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/29/2020 01:31PM
Zulu: "When I pick up my permit the Outfitter gives me a refund for being a solo and a refund when I show them my Senior Pass. Rec. gov then emails me a receipt that I got a refund. "

I did the "print the permit at home" option, so the outfitter really did nothing, not even let me watch the stimulating video! "I did watch the videos online though."

FOFO
 
06/29/2020 01:49PM
Welcome to the wonderful world of Canadian run reservation system. They now run many state and federal systems including Recreation. gov and Reserve America. My latest experience,
"Dear Ken Martinson,
Thank you for using the Wisconsin State Parks Reservation Service. Your reservation has been confirmed.
Attached is your booking number and a summary of your reservation information. Please bring this letter with you when you register at the park and feel free to contact the reservation call center if you have any questions.
We hope that you enjoy your stay!
OCCUPANT
Ken Martinson
ARRIVING
Monday, June 8, 2020
DEPARTING
Friday, June 12, 2020
CAMPGROUND
Campground
SITE
17
PARTY SIZE
1
EQUIPMENT
Tent(s)
Yellowstone Lake State Park
8495 Lake Road, Blanchardville, Wisconsin, 53516
Park Phone:
Driving Directions: https://maps.google.com?daddr=42.7710,-89.9857
Check In: 3:00 p.m. Check Out: 3:00 p.m.
RESERVATION INFORMATION Confirmed
site TYPE Campsite
Payment Details
Date Thu, Jun 4, 2020 1:38 PM
Transaction Create Reservation
Payment Method Card-USBank
Total Paid $67.75"

I paid $27 and drove across WI for nothing but crickets from all I either contacted or tried to.
Yelowstone SP was closed when I got there on the 8th, campsites chained off with CLOSED FOR THE SEASON signs, after driving across WI and canceling the Reservation I got 3 days returned, they charged for the 8th and charged a cancellation fee. The WI DNR in conversation stated they have nothing to do with the reservations and to call the Canadian reservation system. I still have not gotten thru to a live person.
When the US and WO state hired this outfit there were a lot of negative comments on rule changes, a big one I complained about was the charging of a reservation fee for same day occupancy of a site. In other word reservation is now mandatory no walk in campsite availability.

Good luck getting your money back.

butthead
 
06/29/2020 03:22PM
Butthead, you may have some recourse with your credit card company...mine would credit me and deal with the vendor. You paid for services not received - they should support you.
 
fishonfishoff
distinguished member(575)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/29/2020 04:01PM
Well Butthead your dilemma makes me feel a lot better. At least I'm not the only one who feels this way.
"It was still worth the extra money to get the solo trip off my bucketlist!!!!!....."
FISHONFISHOFF
 
Jaywalker
distinguished member(2183)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/29/2020 05:32PM
sns: "Butthead, you may have some recourse with your credit card company...mine would credit me and deal with the vendor. You paid for services not received - they should support you."
Excellent point. Open a formal dispute of charge, document what happened, and let the card issuer deal with it. Any good credit card issuer should take your side, and if they start seeing repeated disputes against the same merchant they could even take further action. Use the leverage of the card issuer. Membership has its privileges.
 
06/29/2020 08:38PM
The problem is not a full refund for me. It is getting the WI DNR and the reservation company in Canada to recognize the problem. My frustration is the lack of response from WI DNR who contracted the reservation company on my (WI resident user) behalf.
At this point it's almost worth my sanity to just pass over this issue and move on, but note that I forgot all about contacting the CC company. Thanks for reminding me!
Being retired I decided to quit making reservations and take what was available both in state campgrounds and the BWCA, feeling I freed up reservation spots for those who do not have the luxury of time I do. Now with the rules in place it makes no difference.

butthead
 
Abbey
distinguished member (217)distinguished memberdistinguished memberdistinguished member
 
06/29/2020 10:03PM
I have never understood the justification for charging the two person minimum in the first place. Does anyone know the reasoning? Or is this another artifact that needs to be corrected.
 
mjmkjun
distinguished member(2598)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/30/2020 06:53AM
Abbey: "I have never understood the justification for charging the two person minimum in the first place. Does anyone know the reasoning? Or is this another artifact that needs to be corrected. "
I use to think it was it was related to no-shows/cancellations fees and such but that doesn't quite ring true. It's just stoopid. ;) There are all kinds of add-ons and adjustments that have to be made for groups. Soloist, not so much.
 
paddlinjoe
distinguished member (382)distinguished memberdistinguished memberdistinguished member
 
06/30/2020 07:50AM
fishonfishoff: " I went on a solo trip a few weeks ago but had to pay Recreation. gov for 2 people on the permit, not a big deal. In the past, I've read that the solo permit people will get their $16 back if only one is on the permit and only one goes.
I asked the outfitter how to get the refund and he didn't know but he did verify only my name was on the permit and it was for 1 person.
After getting back home I sent an email to recreation.gov, but got no response.
I can live without the extra $16, but curious how other solo people handle their permit fees? Do you get a refund?
Thanks in advance,
FOFO"


I’m not aware that I did anything different this year.
I picked up my solo permit at an outfitter and received a refund on the credit card statement.

Not sure that it would have worked if I’d just printed my email confirmation though.
 
LindenTree
distinguished member(2478)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/30/2020 09:41AM
On my last solo I simply decided to eat the loss of the extra person cost, rather than go into Frost River and get my permit in person.
In the future I think I will go into Frost River so I can get the refund, it is only about 1.5 miles away from my place in Duluth. I also shake my head about this quirk in the permit system.
 
BearBurrito
distinguished member(790)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
06/30/2020 11:16AM
I have only ever picked up at the forest service station, and have always gotten an automatic refund when they find out I am solo.
 
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