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bentshaft
distinguished member (149)distinguished memberdistinguished memberdistinguished member
 
09/09/2020 11:44AM  
Shout out to Sawyer for great customer service. I have a Sawyer gravity filter system and the clean end of the filter cracked. Still works but was looking to buy a replacement filter and could not find them. Sent an email and they responded with some questions and a DIRECT phone number to a person! They are no longer marketing this filter but have some in stock for these situations. 5 minute phone call with Jeanne and a new one is on its way at a reasonable price!
 
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BearBurrito
distinguished member(889)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
09/09/2020 12:22PM  
I have had nothing but good experiences with them myself.
 
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