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Boundary Waters Quetico Forum
   Group Forum: Solo Tripping
      Outfitter problems     

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Whatsit
distinguished member(736)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/16/2017 11:48AM   (Thread Older Than 3 Years)
Hi. This has to do with my solo trip so felt I could safely ask this here. Plus I'm more comfortable asking you all on the solo site vs the main. So again hope this is ok?
As you all know I just bought a used solo canoe. So I contacted the outfitter (not a supporter of this forum) and asked if I could get a refund. The guy said yes (not very pleased at all) and said I'd get my refund by Wednesday (yesterday) at the latest. I emailed him twice yesterday asking and then again this morning as it's still not there. I haven't heard any reply. Any advise? My deal is that if you say you are going to do something you should do it. If he's mad at me he should still understand I'm still a customer and may want to rent a tandem from him in the future. There's a lot of Outfitters in the Ely area. Oh well. Any advise would be great
Mike
 
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ZaraSp00k
distinguished member(1483)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/16/2017 02:17PM  
quote Whatsit: " My deal is that if you say you are going to do something you should do it. "

the outfitter might well be thinking the same thing
 
Whatsit
distinguished member(736)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/16/2017 04:46PM  
quote ZaraSp00k: "quote Whatsit: " My deal is that if you say you are going to do something you should do it. "


the outfitter might well be thinking the same thing"

Well Zara
If they didn't want to give me the money back all they'd need to do was say it. I didn't tell them, I asked them
 
02/16/2017 04:49PM  
You didn't say if it was being mailed or what the process is, Mike, so I think I'd just give them a couple of days - maybe call if not there Monday. You never know what situation they might be dealing with either - it's not a large company, probably just a small family operation.
 
Whatsit
distinguished member(736)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/16/2017 04:54PM  
Sorry, he said he'd put it back in my checking account. I am going to just wait. So just disregard this post.
Thanks Boonie. You are a good guy
Mike
 
02/16/2017 06:02PM  
Just curious. What are you getting a refund for?
 
hobbydog
distinguished member(1977)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/17/2017 10:36AM  
quote Whatsit: "Sorry, he said he'd put it back in my checking account. I am going to just wait. So just disregard this post.
Thanks Boonie. You are a good guy
Mike"


How would he put it back in your checking account? How did you pay him? How long ago?
 
02/17/2017 11:34AM  
I'm assuming you're asking for your deposit back. If that's the case I'd just let it go and if you feel he/she wasn't honest with you just use someone else in the future.
 
02/17/2017 01:08PM  
quote hobbydog: "quote Whatsit: "Sorry, he said he'd put it back in my checking account. I am going to just wait. So just disregard this post.
Thanks Boonie. You are a good guy
Mike"



How would he put it back in your checking account? How did you pay him? How long ago? "


Paypal?
 
pswith5
distinguished member(3423)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
02/18/2017 12:40PM  
Outfitters typically don't work much in their off season. Many of them actually vacation in the winter. I guess I would try to be patient. Maybe something came up during him/her office time.
 
03/01/2017 02:03PM  
Bank transactions can take one to several business days to show up in an account. I deal with this a lot as a consultant and I'm always talking to my bank about it. Just saying.
 
Whatsit
distinguished member(736)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
03/01/2017 08:43PM  
It's been taken care of. The worker was waiting for the owner to do it and the owner was waiting for the worker to do it and because of the off season they never worked the same hours and that's why it took so long.
Shouldn't of even made this post
 
03/03/2017 10:11PM  
You can always email an admin with the link to the thread and ask them to delete it.
 
Whatsit
distinguished member(736)distinguished memberdistinguished memberdistinguished memberdistinguished member
 
03/06/2017 08:05PM  
quote brux: "You can always email an admin with the link to the thread and ask them to delete it."
Oh well. I never posted the name of the Outfitters and they are not a sponsor of the forum and they were giving me the run around and I was 20 hours away and didn't know what to do at the time.
No harm done in my opinion anyways
Mike
 
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